At Letsgoo, customer satisfaction is our top priority. Our refund policy is designed to ensure transparency and clarity.
Refunds will only be issued in the event of an error on our part, such as booking issues, incorrect pricing, or system failures.
If a refund is required due to our error, the full amount of your booking will be refunded.
Refunds for qualifying issues will be processed promptly. The refund will be issued to the original payment method used at the time of booking.
If approved refund will be credited in 7 to 10 working days
We do not offer refunds for cancellations or changes requested by the customer unless the cancellation is made according to the cancellation policy.
If you believe a refund is warranted, please contact our customer service team with your booking details, and we will review your request.
We are committed to ensuring your experience with Letsgoo is seamless and enjoyable. Should you have any concerns or questions regarding our policies, feel free to reach out to our support team.